Grassfed

How the Inbox collects neighbor replies into conversations, and why answering them quickly matters.

Inbox overview

Every sentiment label and filter in the Inbox defined, plus how read, archive, and thread anatomy work.

Sentiment labels, filters, and thread anatomy

Find a conversation with search and filters, read it, and send a reply with formatting and attachments.

Reading and replying to a lead

Star the conversations worth keeping, mark a neighbor as interested or flag them to follow up, export your starred contacts, and forward a transcript to someone on your team.

Starring, flagging, and forwarding

What to do when a reply comes from someone who isn't the person the campaign meant to reach.

Reporting the wrong contact

Push a neighbor who replied into Follow Up Boss, assigned to the right person on your team, without leaving the Inbox.

Sending a lead to your CRM

Mike Lukasevicz

Inbox & replies

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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