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Your billing page

The card on file, the three summary tiles, the payment history columns, every payment status, and the invoice behind each row.

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Written by Mike Lukasevicz

The Billing page is a read-out plus one control: "Your card on file, campaign payment history, and total marketing investment." Nothing on it charges you — it shows what has already happened, and lets you keep the card we bill current.

Card on file

At the top of the page is the Card on file block: the card brand, its last four digits, and its expiry — or "No card on file" if there isn't one. Update card opens a secure Stripe page where you add or replace the card Grassfed bills. This is the same block that appears on Settings → Account; either one does the same thing.

There is no remove card button anywhere in the portal. To take a card off the account entirely, contact your Grassfed rep.

The three tiles

Tile

What it shows

Your marketing investment

Everything you've spent with Grassfed, all time. If you've ever been refunded, the tile notes it — e.g. "Net of $175 refunded" — so the headline number is what you actually spent.

Campaigns funded

How many campaigns you've paid for — "Successful payments to date".

Campaign credits

Your prepaid credit balance. The hint reads "{n} of {m} used" once you've consumed some, or "Prepaid campaign credits apply automatically" while the package is untouched.

How the credits math works

  • Purchased — the total credits you've ever bought (a Buy-3-Get-1 package purchase adds 4).

  • Used — credits consumed so far, one per approved campaign.

  • Balance (the tile's big number) — purchased minus used: what's left to spend. While the balance is above zero, approving a campaign uses a credit instead of charging your card.

The payment history table

This table is your invoice history — one row per payment event, newest first:

Column

What it holds

Date

When the charge happened (or was created, for pending rows).

Campaign

The event type and property address of the campaign the payment funded — "Just Sold · 220 Sample Avenue". A payment not tied to a single campaign — such as a prepaid package — shows General.

Reference

The payment reference, matching what appears on your card statement and Stripe receipt.

Status

One of the four statuses below.

Amount

The amount charged.

Payment statuses

Status

What it means

Paid

The charge went through. This is the normal state.

Refunded

The charge was returned to your card. The row shows the refund date — "Refunded {date}" — and the amount is excluded from your marketing-investment total.

Failed

The charge didn't go through. The row shows the reason from your card issuer in red. The related campaign is on hold until your card is updated — see How billing works.

Pending

The payment is created but not yet settled. It resolves to Paid or Failed on its own.

The invoice behind a row

Every row in the table opens an Invoice panel — select it, or focus it and press Enter or Space. The panel slides in from the right and breaks that one payment down:

Line

What it holds

Campaign

The campaign the charge funded, or General account charge for a payment not tied to one. Below it, the status badge and the date.

Campaign value

The campaign's list price at the time. When it was recovered from the tier recorded on the campaign, the line carries a hint — "Tier 2 list price".

Promo {CODE}

Shown only when a promotional discount applied, with the amount it took off.

Campaign credit applied

Shown only when a prepaid campaign credit covered the campaign, with the dollar value the credit was worth and the hint "1 prepaid credit".

Amount charged

The money that actually moved. For a campaign fully covered by a credit, this is $0.00.

Refunded

The refund date, on a refunded row.

Reference

The Stripe charge or invoice reference — the same one on your card statement. A $0 credit-covered campaign shows "No Stripe reference — this campaign moved no money" instead.

When a credit or a promo applied, a green banner sits above the reference: "You saved $X on this campaign."

Note — Why a line can read “Unavailable”

An invoice never guesses. If the ledger cannot establish a figure, the line reads Unavailable rather than showing a number we inferred. The usual case is an older credit-covered campaign whose tier was never recorded: Campaign value and Campaign credit applied both read Unavailable, and the hint explains "1 prepaid credit was used — the campaign's list price was not recorded on this charge". The campaign was still fully covered; only its list value is unknown.

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