Grassfed billing is deliberately simple: you pay per campaign, at the moment you approve it, and never before. There is no subscription meter quietly running — every dollar maps to a specific campaign at a specific address.
Note — Billing is for account owners
If more than one person can sign in to your account, only an owner sees the Billing page, the card on file, and the tier-upgrade button. A member — an assistant or coordinator — has full access to campaigns, leads and the inbox, and gets "Billing is handled by an account owner" if they open the Billing URL. See Managing who can access your account.
When money moves
Nothing happens until you approve. A campaign sitting in your Approvals queue costs nothing. The approval page says it in as many words: nothing is billed or sent until you approve.
Approval is the charge. When you select Approve — {price}, your card on file is charged that amount — or, if you have prepaid campaign credits, one credit is used instead and your card is untouched.
Optional extras are explicit. The only other charge you can incur from the portal is a tier upgrade before approval, which charges the difference between tiers — and only after you've typed the amount to confirm it.
The price of a campaign is set by your tier — see the tier and pricing table.
Campaign credits
If you bought a prepaid package (for example, pay for 3 campaigns and get 4), your credits are spent automatically: each approval consumes one credit until the balance runs out, then billing falls back to your card. One credit covers one campaign at any tier. Your live balance is shown on the Billing page.
If a charge fails
If your card declines at approval, the campaign is put on hold — not cancelled — and you'll get an email with a secure link to update your card. Once the card is fixed, the payment is retried and the campaign continues. The failed attempt appears in your billing history with a Failed status and the reason.
Where to look
Billing (under Settings in the portal) — your card on file, your full payment history, totals, and credit balance. Each payment opens an invoice with the campaign's value, any credit or promo applied, and what you were actually charged. See Your billing page.
Settings → Account — shows the same card-on-file block, so you can update the card we bill without leaving your profile. See Reading your billing history & managing payment.