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Dashboard reference

The precise definition of every number, color, and label on the Home page.

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Written by Mike Lukasevicz

Everything Home can show you, defined. The page heading is Home with the subtitle "Your outreach at a glance — all time." — every headline number is a lifetime total for your account. The Last 30 days chart at the foot of the page is the one part scoped to a window rather than to all time.

Top to bottom, the page is: the header, Recent wins, the stat tiles, Recent Campaigns, the coverage map, and the Last 30 days chart.

The MLS synced badge

A checkmark reading MLS synced sits in the page header, next to the title, with an info icon reading "Your MLS is synced! New campaigns will trigger based on your filters in Settings".

It states how the product works — your MLS connection triggers, and bills, new campaigns under the rules on Settings → Filters — and it is the same for every agent, always. It is not a live status check on your MLS connection: it does not turn off, change color, or warn you if something upstream breaks.

Recent wins

A feed of your most recent positive replies — neighbors who wrote back with interest. Each entry shows:

Part

Contents

Who

The email address the reply came from.

Snippet

The opening of what they wrote, in quotes.

Property

The listing the campaign was about, when we have it.

When

How long ago the reply arrived.

Replies with any other sentiment do not appear here. Empty state: "Your first win is coming" — "When a neighbor replies with interest, it'll land here so you can celebrate — and follow up — right away."

The four stat tiles

Tile

Counts

Extras

Emails Sent

Every email your campaigns have delivered, all time.

"+N this month" underneath when the last 30 days added sends.

Neighbors Contacted

Distinct households your campaigns have reached, all time.

Replies

Neighbors who wrote back, all time.

Your reply rate (replies as a percentage of sends) underneath, plus "+N this month" when the last 30 days added replies.

Estimated Impressions

Grassfed's estimate of how many homeowners actually read one of your emails, all time.

The working — "N replies × 6" — underneath, and an info icon carrying the disclaimer below.

The delta line. "+N this month" is a trailing-30-day figure, and it only appears when N is greater than zero. A tile with no delta line simply had a quiet month. Neighbors Contacted and Estimated Impressions never show one.

Estimated Impressions, precisely. It is your all-time Replies figure multiplied by six — Grassfed's internal rule of thumb for how many homeowners read an email for every one who answers it. The info icon reads: "This is based off of Grassfed's internal algorithm to estimate the amount of homeowners who read the email. This is NOT Open Rate." Treat it as an estimate of reach. It is not a measurement, and it is not open rate: Grassfed does not report open rate anywhere, because the tracking pixel it depends on is not reliable enough to show you. Because it moves with replies, it can only change when a neighbor writes back.

Recent Campaigns

The table has five columns:

Column

Contents

Campaign

The property address, with the event type underneath: Just Listed, Just Sold, Just Closed, or Open House. Links to the campaign's detail page.

Status

A one-word badge — see below.

Sent

Emails delivered by that campaign.

Replies

Replies received by that campaign.

Bounced

Emails that could not be delivered.

Each row also carries a link to that campaign's replies in your Inbox.

Status badges

Badge

Meaning

Live (green)

The campaign is actively sending.

Paused (amber)

Sending is on hold.

Done (blue)

The campaign finished its sends.

Cancelled (red)

The campaign was stopped and will not run.

Building (gray)

Everything before launch — the campaign is being prepared and needs nothing from you.

These are Home's shorthand. The Campaigns page groups the same campaigns into just Running and Complete filters — a "Building" campaign counts as running there.

The coverage map

The section is headed Your neighborhood coverage. The line under the heading reads like "N properties targeted for you — C contacts across M campaigns." — or, before anything has been targeted, "Your targeted properties will appear here as your campaigns reach nearby homeowners."

Properties vs contacts. These are two different numbers on purpose. Properties counts distinct locations; contacts counts the people we hold for them. One household often has more than one contact (co-owners, a mailing address plus a site address), so the contact figure is normally the larger of the two.

If some of your leads have no map location yet, the line adds "K more addresses are still being located and not shown" — those neighbors are still in your campaigns, they just cannot be plotted until the address resolves. If your history is very long the line adds "Showing your most recent locations."

Each dot is a household, colored by recency. The legend labels are:

Color

Legend label

Meaning

Green

"Contacted in the last 30 days"

Recently reached. Grassfed will not email this household again inside the window.

Amber

"Contacted 30–90 days ago"

Cooling off.

Red

"90+ days ago — ready to hear from you again"

The 90-day no-repeat window has cleared.

Blue

"Queued to send — not yet contacted"

On a campaign's list and reachable; the email has not gone out yet.

Ring

"Replied to you (any colour)"

That household replied — the ring appears on top of whichever color the dot has.

The legend shows a count next to each color, so you can read the map as numbers too.

What the map leaves out. Only campaign outreach is plotted: households a campaign has emailed, and households still queued to be emailed. A household we pulled but could never email — no deliverable address was found for it — is not plotted, and is not included in the properties, contacts or legend counts. It is also not part of the "still being located" figure above, which counts only addresses we expect to plot once they resolve.

Last 30 days

The chart below the map is headed Last 30 days and plots one point per day for the window.

Line

Counts

Legend

Emails sent

Emails your campaigns delivered that day.

The line's total for the window is shown next to its color in the heading.

Replies

Replies received that day. A dot marks each day that had at least one.

Same — the window total sits next to its color.

Both lines share one vertical scale, so their heights are directly comparable. The dates printed at the left and right edges are the first and last day of the window. The heading numbers are the 30-day totals, which is what makes them different from the all-time tiles above.

Empty state. A window with no sends and no replies shows "No activity in the last 30 days yet" with the line "Your daily sends and replies will chart here once outreach goes out."

The empty state

Before your first campaign has activity, the campaign list is replaced by "Your first campaign is on its way" with a short explanation. It clears on its own once a campaign starts sending.

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